Shipping & Tracking

Shipping - locations, delivery times, costs and free delivery details are listed below.

Tracking - please refer to your order confirmation email for tracking number and submit here: https://www.royalmail.com/track-your-item.

Delivery times only apply for in stock products, excluding bespoke and personalised orders.

All deliveries are tracked and must be signed for upon delivery. Please note we are unable to deliver on bank holidays.

International delivery  

Delivery times will vary and you will receive tracking information via email. Please be aware further taxes may be applicable during delivery which will be at the responsibility of the purchaser.

Tracking an order        

All our orders are dispatched through Royal mail and can be tracked. We will provide you with a tracking number once the item has been dispatched. You will receive this in an email which confirms your order has been dispatched.

If you are unable to find your dispatch email, please contact us at info@luceir.com or fill in the contact form found here with your order number and we aim to get back to you within 24 hours.

Missing or damaged deliveries

If you think your order is missing, please contact us at info@luceir.com or fill in the contact form found here as soon as possible and we will do our best to resolve this.

Please check your order as soon as possible. If you are not happy with your order or if it isn’t as expected, contact us at the above email or fill in the contact form found here stating your order number and one of our team will be in touch.

Please note we are not responsible for any lost or stolen items once your order is declared ‘delivered’ by the delivery service. We require a signature for any goods delivered, at which point all responsibility is passed to the customer.

United Kingdom

United Kingdom
  • 2-3 Days - £3.50 Free Delivery From £50
  • Next Day Before 1pm - £10
  • Saturday Delivery  - £12.50

For next day and Saturday deliveries, please place orders before 2pm the day before Monday to Friday.

USA & Canada

United States
  • 2-8 Days - $6.00 Free Delivery From $55
Canada
  • 2-8 Days - $7.00 CAD Free Delivery From $130.00 CAD

Europe

Albania
  • 2-8 Days - ALL 1,799.00 Free Delivery From ALL 12,000
Andorra
  • 2-8 Days - €20.00 Free Delivery From €120.00
Austria
  • 2-8 Days - €10.00 Free Delivery From €120.00
Belgium
  • 2-8 Days - €10.00 Free Delivery From €120.00
Bosnia & Herzegovina
  • 2-8 Days - KM 40.00 Free Delivery From KM 450.00
Bulgaria
  • 2-8 Days - BGN 30.00 Free Delivery From BGN 300.00
Croatia
  • 2-8 Days - €15.00 Free Delivery From €120.00
Cyprus
  • 2-8 Days - €15.00 Free Delivery From €120.00
Czechia (Czech Republic)
  • 2-8 Days - Kč 300.00 CZK Free Delivery From Kč 3,500.00 CZK
Denmark
  • 2-8 Days - kr 80.00 Free Delivery From kr 1,000.00
Estonia
  • 2-8 Days - €15.00 Free Delivery From €120.00
Finland
  • 2-8 Days - €15.00 Free Delivery From €120.00
France
  • 2-8 Days - €10.00 Free Delivery From €120.00
Germany
  • 2-8 Days - €10.00 Free Delivery From €120.00
Gibraltar
  • 2-8 Days - £16.00 Free Delivery From £120.00
Greece
  • 2-8 Days - €15.00 Free Delivery From €120.00
Guernsey
  • 2-8 Days - £3.50 Free Delivery From £50.00
Hungary
  • 2-8 Days - Ft 4,000.00 Free Delivery From Ft 55,000.00
Iceland
  • 2-8 Days - kr 1,500 Free Delivery From kr 20,000
Ireland
  • 2-8 Days - €15.00 Free Delivery From €120.00
Isle of Man
  • 2-8 Days - £3.50 Free Delivery From £50.00
Italy
  • 2-8 Days - €10.00 Free Delivery From €120.00
Jersey
  • 2-8 Days - £3.50 Free Delivery From £50.00
Latvia
  • 2-8 Days - €10.00 Free Delivery From €120.00
Liechtenstein
  • 2-8 Days - CHF 15.00 Free Delivery From CHF 120.00
Lithuania
  • 2-8 Days - €10.00 Free Delivery From €120.00
Luxembourg
  • 2-8 Days - €10.00 Free Delivery From €120.00
Malta
  • 2-8 Days - €15.00 Free Delivery From €120.00
Monaco
  • 2-8 Days - €15.00 Free Delivery From €120.00
Netherlands
  • 2-8 Days - €10.00 Free Delivery From €120.00
Norway
  • 2-8 Days - £12.50 Free Delivery From £100.00
Poland
  • 2-8 Days - zł 50.00 Free Delivery From zł 600.00
Portugal
  • 2-8 Days - €15.00 Free Delivery From €120.00
Romania
  • 2-8 Days - lei 75.00 Free Delivery From lei 700.00
Serbia
  • 2-8 Days - RSD 2,000.00 Free Delivery From RSD 15,000.00
Slovakia
  • 2-8 Days - €10.00 Free Delivery From €120.00
Slovenia
  • 2-8 Days - €10.00 Free Delivery From €120.00
Spain (Balears Province)
  • 2-8 Days - €20.00 Free Delivery From €120.00
Spain (Mainland)
  • 2-8 Days - €10.00 Free Delivery From €120.00
Sweden
  • 2-8 Days - kr 125.00 Free Delivery From kr 1,500.00
Switzerland
  • 2-8 Days - CHF 25.00 Free Delivery From CHF 120.00

Oceania

Australia
  • 2-8 Days - $25.00 AUD Free Delivery From $150.00 AUD
New Zealand
  • 2-8 Days - $20.00 Free Delivery From $100.00